Privacy Policy

Welcome to walkin-closet.com ("the Site"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and share your information when you visit or make a purchase from our Site.

1. Information We Collect

When you visit our Site, we collect certain information automatically about your device, including your web browser, IP address, time zone, and certain cookies installed on your device. Additionally, as you browse the Site, we gather information about the pages or products you view, the websites or search terms that referred you to our Site, and information about how you interact with the Site. We refer to this automatically collected data as “Device Information.”

We use the following technologies to collect Device Information:

  • Cookies: Small files placed on your device or computer, often containing a unique anonymous identifier. For more information about cookies and how to disable them, visit www.allaboutcookies.org.
  • Log Files: These track actions occurring on the Site and collect data such as IP addresses, browser types, Internet service providers, referring/exit pages, and date/time stamps.
  • Web Beacons, Tags, and Pixels: Electronic files that record information about how you browse the Site.

Additionally, when you make or attempt to make a purchase through our Site, we collect specific details, including your name, billing and shipping addresses, payment information (such as credit card numbers), email address, and phone number. We refer to this information as “Order Information.”

When we refer to “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.

2. How We Use Your Information

  • Order Fulfillment: We use Order Information primarily to fulfill orders placed through the Site (processing payment, arranging for shipping, and sending confirmations or invoices).
  • Customer Communication: We may contact you regarding your order or to respond to any inquiries.
  • Risk and Fraud Prevention: Device Information is used to screen for potential risks and fraud, particularly through IP address analysis.
  • Marketing and Analytics: Device Information allows us to improve and optimize our Site, generate insights into how our customers interact with the Site, and evaluate the effectiveness of our marketing campaigns.

3. Sharing Your Personal Information

We may share your Personal Information with trusted third-party service providers to assist us in using your data as described above. For example:

  • Shopify: We use Shopify to power our online store. Learn more about Shopify’s privacy practices here.
  • Google Analytics: We use Google Analytics to gain insights into customer behavior on the Site. Learn more about Google’s data usage here. To opt out of Google Analytics, visit Google Analytics Opt-out.

We may also share your Personal Information to comply with applicable laws and regulations, respond to subpoenas, or protect our rights.

4. Targeted Advertising

To provide a personalized experience, we use your Personal Information to display targeted advertisements and marketing communications. For more details on targeted advertising, please visit the Network Advertising Initiative’s educational page on Understanding Online Advertising.

5. Do Not Track

Please note that we do not alter our Site’s data collection and usage practices when we detect a "Do Not Track" signal from your browser.

6. Your Rights

If you are a resident of the European Union, you have the right to access the personal data we hold about you and request corrections, updates, or deletions of this data. To exercise this right, please contact us using the details provided below.

For EU residents, please be aware that we process your data to fulfill contracts we may have with you (e.g., if you make an order through the Site), or to further our legitimate business interests as detailed above. Your data may be transferred outside Europe, including to Canada and the United States, under adequate safeguards.

7. Data Retention

We will maintain your Order Information for our records unless and until you request us to delete it.

8. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with an updated effective date.

9. Contact Us

For more information about our privacy practices, if you have any questions, or if you wish to file a complaint, please contact us by email or mail using the details below:

Walkin Closet
Address: Helen Suzmanhof 84, 3072DJ, Rotterdam, Nederland
Phone Number: +31657488467
Email: info@walkin-closet.com